Meet Bianca

Everything changed for Bianca when she came to Goodwill. She had a criminal record. People were quick to judge her and slow to offer help. In her words: "When you've made the mistakes I've made, it's hard for people to trust you. But Goodwill stood by me. They gave me my second chance."

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Meet Marcus

Marcus had been unemployed and felt discouraged when a friend told him about his positive experience with the Goodwill Retail and Customer Service program. When he came to interview for the program, he was pleasantly surprised that during the intake process, Goodwill staff were able to see beyond his past mistakes and able to focus on the future so he might help provide for his daughter.

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