When Shawnteal was 16, she didn’t think she’d make it to 20. Before coming to Goodwill, she was involved with gangs and drugs, and had already lost several of her best friends. She purposefully isolated herself and rarely left home. Then, one of her friends convinced her to check out the Youth Green Corps program at Goodwill.
Everything changed for Bianca when she came to Goodwill. She had a criminal record. People were quick to judge her and slow to offer help. In her words: "When you've made the mistakes I've made, it's hard for people to trust you. But Goodwill stood by me. They gave me my second chance."
Many of Goodwill’s students immigrate to the United States and have trouble translating their native skill sets. Danilo Caceres is a perfect example. He spent a majority of his career as a police chief inspector in the Philippines. However, his credentials didn’t translate when he moved to Seattle. Danilo discovered the Retail & Customer Service Training Program while shopping at Goodwill.
Naima has diligently studied for the last seven years to learn English. She only finished elementary school in East Africa but is now taking math classes and moving closer to her goal of going to college to become an accountant. Thanks to the support of her dedicated instructors at Seattle Goodwill she is well on her way.
Marcus had been unemployed and felt discouraged when a friend told him about his positive experience with the Goodwill Retail and Customer Service program. When he came to interview for the program, he was pleasantly surprised that during the intake process, Goodwill staff were able to see beyond his past mistakes and able to focus on the future so he might help provide for his daughter.