Stop by our WorkSource Connection in Seattle for help with your job search. Staff can assist with resume and cover letter writing as well as computer access. The center is open to the public Monday - Friday from 9 am to 1 pm. Check with our other Job Training Centers for the hours of their Open Labs.

The next dates to register for classes are July 15-19. Go to for a list of our Job Training Centers and class offerings.


Being part of a team while keeping your voice

By William Ayears, Job Training Program Community Liaison

Teamwork is a simple gesture of collective effort and individual compromise.

A great team project should reflect all ideas and the inner workings of every team member. Have you ever walked away from a group project wondering if your ideas matter? How can you be part of the team while keeping your own voice?

Brainstorming sessions are a great opportunity to be a part of the solution, giving you a chance to provide ideas that shape the project's outcome.

Bring your level of expertise to the team. Voice your ideas and plans that add to the project without changing the project's goal and timeline. Take notes about all components of the project, which will allow for informative feedback sessions and accountability.

Be persistent and don't be discouraged if an idea you present to the team is not recognized. At the next meeting, bring your idea to the table again. When the team recognizes your passion or commitment to your idea, they may take notice.

Working with others can be more gratifying than working alone. When you contribute your ideas to the team, both you and the group succeed.



Tips on Having a Successful Interview

By Sara O'Connor, Case Management and Employment Services Manager

Interviews can be nerve-wracking experiences, and when nervous, we sometimes talk too much. There's a fine line between providing enough information and over-sharing.

According to, the typical interviewer's attention span gives you about a 90-second window to answer each question posed. Just 90 seconds to give the interviewer what they're looking for - a polished, concise and complete answer that shows what a great fit you'd be for the job.

Here are a few tips on how to make the best impression during an interview:

  1. Be Prepared - Take time to do some research on commonly-asked interview questions, and write out some answers. You don't have to memorize a script, but thinking through your answers ahead of time will help you stay focused.
  2. Be Appropriate - Remember, an interview is a professional exchange. Avoid giving information about your family, marriage, home or personal life. Talking about personal traits that qualify you for the job is great, but use that information to showcase why you're the best person for the job.
  3. Connect With Your Audience - Whether it's a one-on-one or panel interview, stay aware of whom you're talking to. Look for signs that people are tuning out, such as fidgeting, shifting eye contact or sighing. If you notice these behaviors, wrap up what you are saying and move on.
  4. Ask Great Questions - One great way to engage with your interviewer is to ask a couple of good questions at the end of the interview. Focus on aspects of the work you're applying to do. Don't ask how much the job pays; rather, be specific by asking about the work environment, the day-to-day tasks, or what the interviewer's favorite part of the job is.



Work and Time Management

By Brenda Rannow, Site Manager, Shoreline Job Training and Education Program

Managing work, family and a household are challenging tasks that all too often leave us tired and frustrated with our job and those around us. In order to face life's challenges and not succumb to defeat once the going gets tough, one of the most important skills to learn is time management.

Proper time management is the ability to use time successfully. It involves prioritization, scheduling and setting of goals, organization, avoidance of distractions, decision making, knowledge and many other skills. While time management can be hard because it requires preparation and adjustment, it does ensure that you get more quality time to do activities you enjoy with friends and family.

Here are the benefits of effective time management:

  • Effective time management teaches you how to overcome procrastination and how to prioritize activities. You will feel more confident when you know that there are no unfinished tasks burdening you while you are doing other things.
  • Time management increases your energy level. Being organized helps us unclutter our mind from the energy drains of 'unfinished business' or the tasks we have not completed.
  • Effective and proper time management helps you set smart goals. This technique helps you plan ahead and understand the optimal path to get where you want to be. Having a direction offers you peace of mind and a sense of achievement.

To experience the benefits of time management, practice these five techniques:

  1. Set your goals. You should determine exactly what you want to accomplish. Set goals that are achievable and realistic.
  2. Know when you are most productive. Working during this time helps you to do more things and exert more effort.
  3. Avoid procrastination. Make use of your time wisely and effectively.
  4. Know how to organize. Proper organization can help you achieve and attain the goals you have set in a timely manner.
  5. Prioritize the things you want to get done. This will help ensure that you are doing the most important tasks first.

With dedication, practice and patience, you can use time management to have a balanced work and home life, where the days that once made you feel tired and lethargic are fleeting memories.



Why should we value diversity?

By Rosanna Stephens,
Director of Planning and
Program Development

Learning from our differences allows us to stretch our thinking and can strengthen the bonds of our team. Each of our unique personalities combined with various experiences form the threads of a tapestry, tying us together. The more we share, the more we learn. And, the more we open ourselves to learning, the stronger we'll be as individuals and as a team.

Diversity is one of Seattle Goodwill's core values. Every member of the Goodwill family, no matter if you came from the big city, lived on a farm, or were born in one of the 120 countries represented in our stores and job training centers, strengthens our diversity. Diversity is not only about the color of our skin or the language we speak but is also about the abilities and experiences that we contribute. The differences in viewpoints and ways we approach our work strengthen our effort. I'm sure that at one point or another, we've all thought that we didn't have much in common with our co-workers. But, when we share with one another - whether it is a new recipe or a better way to get the job done – we're building a relationship and opening the door for further conversation.

Since joining Seattle Goodwill's Job Training and Education Department in January, I have been energized by the vast experience of my team members. All of us are shaped by our personal and work experiences, and this diversity creates a workplace where we can learn from one another. We're also learning that we may not be so different after all, which creates a space for us to explore new ideas.

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