The next dates to register for classes are September 30 - October 4. Go to for a list of our Job Training Centers and class offerings.

Snohomish County Job Fair - October 24, 10 am – 2 pm at Comcast Arena in Everett.

Goodwill Glitter Sale – November 9 + 10 from 9 am – 6 pm at Seattle store location on Dearborn and Rainier. Shop this annual event for fun and glamorous attire and accessories. Plus, all sales support our free job training and education programs. Because Jobs Change Lives.

WorkSource ConnectionWorkSource Connection

Our WorkSource Connection center in Seattle has extended its hours and is open to the public. Stop by Monday – Friday from 8 am – 5 pm for help with your job search. Staff can assist with resume and cover letter writing as well as computer access. Check with our other Job Training Centers for the hours of their Open Labs.


Explaining Gaps in your ResumeExplaining Gaps in your Resume

By Corry Nye, Instructor, Bellingham Job Training Program

There are a number of reasons why job seekers have gaps in their employment history. They range from raising children, taking care of ill family members, incarceration, seasonal or temporary employment, or personal injury, for example. Explaining a gap or gaps in your work record can be a difficult yet important conversation to have during an interview.

Selecting the appropriate resume to use given your employment history is a way to minimize gaps in employment and avoid tough questions during an interview. Thus, a functional resume works best for job seekers dealing with employment gaps, because the focus is on the skills you have rather than serving as a chronological list of your job history.

When it comes to acing the interview, however, honesty is the best policy. If an employer asks why there is a gap in your employment, be honest without giving too much detail. A job held while incarcerated should not be considered a gap in employment. Work is work and it should be on your resume regardless of the environment.

As you prepare for an interview, write down responses to your work gaps and practice what you want to say so it sounds realistic and natural during your meeting with a potential employer.

Here's an example:

Employer: "I see on your resume that you didn't work from 2009 to 2011. What were you doing during this time?"

Interviewee: "From 2009 to 2011 I was a caregiver for a family member." OR "From 2009 to 2011 I was recovering from a personal accident and unable to work."

A functional resume plus honesty makes a good recipe for presenting yourself positively in an interview and getting the job. Good luck!


Conflict ResolutionConflict Resolution

By Korri S. Shimizu, Shoreline Employment Specialist

Conflict will always be a reality of the workplace when people work together who have differences of opinion. Because conflict is impossible to eliminate, our goal is to manage it, not eliminate it.

Understanding conflict and how it can be used as a resolution strategy is important for effective communication and productivity in the workplace. Typically there are two responses to conflict: run (avoidance) or battle it out. In both cases we often feel uncomfortable or dissatisfied with the result because no outcome was achieved.

It is important for both parties to find a positive resolution to conflict. Thus, make sure you do the following:

  • Openly and clearly articulate the cause of the conflict.
  • Make a clear statement of why you want the conflict to be resolved and ways to work on the conflict.
  • Communicate how you want to resolve the conflict.
  • Address the issues face to face, not via emails or phone.
  • Stick to the issues. It is important to address the specific behaviors in the situation, if change is to take place.
  • Take time out if necessary.

Avoiding conflict does not make it go away but rather pushes it underground, only to have it resurface in a new form. By actively resolving conflict when it occurs, we can create a more positive work environment for everyone.


Humor in the WorkplaceHumor in the Workplace
By Brandon Lindsay, Program and Curriculum Development Coordinator

"Have you ever heard the one about the…?" Wait! Have you thought about whether this joke or comment is appropriate for the workplace? Jokes and humor are great ways to connect with coworkers or lighten up a stressful situation, but humor or jokes used in the wrong way can be damaging to maintaining a healthy and productive work environment.

In the workplace, it is best to avoid humor related to race, politics, sex, or religion. Even if you have a good relationship with the person you are sharing a comment with, there may be others in the room that could be offended or hurt by your remarks. Another area to avoid is humor related to your coworkers or customers. For the same reasons stated above and because words and gossip can travel quickly in the workplace, your humor may get misinterpreted after it is passed on by a few people.

Here are some questions to ask yourself when making jokes in the workplace:

  • Would you want somebody to say something similar about you?
  • Could this affect the status of your job or the possibility for promotion?

Have you ever heard the one about the advice column on humor in the workplace? It's no joke!

Interested in receiving news from Goodwill? Sign up now!